Should defects occur in the product despite the extensive safeguarding measures in our production processes, we respond with a quick analysis of the causes of the defect and corrective measures derived from this. As a result of ongoing development of our quality management, we have an efficient problem analysis tool at our disposal – root cause analysis: a method of analysis that uncovers the root of the problem. The employees perform the analysis themselves at their workstation and obtain the best possible results. Finally, the effectiveness of the improvement is checked in order to ensure the improvement process. The experience gained from solving problems is automatically incorporated into the development of new products and processes.

Continuous improvement of processes within the team

Quality improvement teams
Quality needs people who are able to think and act responsibly. The strategic objective we have set ourselves is to improve constantly in order to optimize quality and processes. The growing number of our quality improvement teams worldwide shows that our highly trained employees are strongly committed to producing the highest level of quality. Their experience is incorporated into the process documentation and further standardization of our processes.